King Spa Covers - Policies, Terms and Conditions


King spa covers guarantees all spa covers against defects in materials and workmanship for 3 full years.

Manufacturer will not be responsible (liable) for:

• Accidents caused by misuse, negligence or alterations made by anyone but the Manufacturer.
• Direct exposure to any chemicals or abrasive materials.
• Fading and deterioration from exposure to elements.
• Defects on components or parts which are not part of the product.
• Foam breakage, caused by purchaser or otherwise.
• Consequential damages, incidental damages, accidental damages (or otherwise), including damages to property or injury to anybody from the misuse or the improper use of the product.


• This is not to be used as a safety product
• This product is not intended to hold weight
• Do not walk, stand, sit on top of this product
• Avoid drowning risk
• Failure to follow all instructions may result in injury or drowning
• Non-secured or improperly secured covers are a hazard
• Keep cover on spa and locked when not in use

Expect normal fading and deterioration of exterior surfaces due to exposure to the elements.

Security and Privacy Policy
We protect you by utilizing secure on-line credit card transaction technology. We also protect your privacy and never give out your personal information without your consent. Any information we collect about you is used to make recommendations and process orders only.

Local Delivery
If you live near our factory, we will deliver and refund the difference from shipping charges. We deliver every Friday to this Delivery Area.

Payment Terms
We accept Credit Card and Personal Check payments through PayPal. (The safest way to order online). All orders are prepaid. Your credit card statement will show PayPal as the payee.

Optional Phone or FAX Ordering:
If you are concerned about placing your order online, you may place your order over the phone, toll free at 1-888-999-3330 during business hours: Monday through Friday from 9 am to 4pm PST.

Freight Damaged Product
All packages are automatically insured. In case of receipt of damaged shipment, refuse shipment and notify us within 24 hours so that we may follow up.

Refused Shipment
For reasons other than freight damage, a 15% restocking charge, plus the freight charges both ways, will be levied and billed by King Spa Covers on any unclaimed or refused shipment.

Shipping/Handling Policy:
Posted shipping charges apply only to orders shipped within the Continental United States. All other locations will be charged the amount it costs us to ship the product. All orders will be confirmed and shipped within 72 hours of receipt of order confirmation. Our product is shipped direct from our factory in California, and delivery generally takes from two to six business days, depending on your location. We will provide you with a tracking number.

This warranty does not include damage incurred by use of the King spa cover other than in accordance with printed instructions or product literature provided by King Spa Covers, or conditions resulting from:

Defects in component or part, which is not part of the King Spa Cover.
Failure to provide reasonable maintenance and/or improper installation.
Fading due to ultra violet (UV) exposure.
Misuses, abuse, negligence, accident, acts of God, or alterations/repairs other than authorized by King Spa Covers.

This warranty extends only to the original consumer purchaser of the EKing Spa Cover and terminates upon any transfer of ownership by the original consumer purchaser. Except as expressly provided, there shall be no additional warranty, obligation, expressed or implied, oral or statutory.

Rights and Remedies
King Spa Covers shall not be liable for consequential damages or any incidental expenses resulting from any breach of the above expressed warranties.

This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Any dispute between the buyer and King Spa Covers pertaining to this warranty may, at the option of the buyer, be resolved in California according to the rules of the American Arbitration Association.

King Spa Covers are proudly crafted in the USA